
Gillman & Co
Terms and Conditions
Effective Date: April 4, 2026
Please read these Terms and Conditions carefully before using the services offered by Gillman & Co ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you ("Client" or "you") agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Services Offered
Gillman & Co provides a range of professional support services, including but not limited to:
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Virtual assistant (VA) services, including administrative, operational, and client support
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Notary public services (in-person and remote online notarization / RON, where applicable)
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Business operations support and project coordination
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Any additional services offered now or in the future by Gillman & Co
The specific services provided to each client will be outlined in a separate Service Agreement or Statement of Work (SOW).
2. Eligibility
By using our services, you represent that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and will use our services only for lawful purposes.
3. Service Agreements
All services are provided pursuant to a written Service Agreement or SOW agreed upon by both parties. In the event of any conflict between these Terms and Conditions and a signed Service Agreement, the Service Agreement shall control.
4. Fees and Payment
4a. Payment Methods
Gillman & Co accepts payment through online payment platforms available on our website, as well as through invoicing. Payment terms will be specified in your Service Agreement or invoice.
4b. Invoiced Services
For invoiced services, payment is due within the timeframe specified on the invoice unless otherwise agreed in writing. Late payments may be subject to a late fee as specified in your Service Agreement.
4c. Online Payments
Payments made through our website are processed by third-party payment providers. By submitting payment information, you authorize Gillman & Co to charge the applicable fees. We do not store your full payment card details.
4d. Rate Changes
Gillman & Co reserves the right to update its rates. Clients will be notified of rate changes with reasonable advance notice, and changes will not apply to services already under an active, signed agreement.
4e. Refunds
Due to the nature of service-based work, all fees paid are generally non-refundable unless otherwise specified in your Service Agreement or required by applicable law. If you believe you have been charged in error, please contact us promptly.
5. Notary Services
Notary services performed by Gillman & Co are subject to applicable Michigan state laws and regulations governing notarial acts. Remote Online Notarization (RON) services are additionally subject to Michigan's Remote Online Notarization statutes.
By requesting notary services, you acknowledge that:
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You will present valid, government-issued identification as required by law
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You are signing voluntarily and are competent to do so
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The notarization is for lawful purposes
Gillman & Co reserves the right to refuse notarization if, in the notary's judgment, the signer appears to lack understanding, appears to be acting under duress, or if the document is incomplete.
6. Confidentiality
Gillman & Co treats all client information with the utmost care and discretion. We will not share, sell, or disclose your confidential business information to third parties except as necessary to provide services or as required by law. Specific confidentiality obligations may be further outlined in your Service Agreement.
7. Intellectual Property
Any work product created by Gillman & Co on behalf of a client as part of a service engagement shall be governed by the terms of the applicable Service Agreement. Unless otherwise agreed in writing, clients retain ownership of their own proprietary materials and information provided to us.
All branding, website content, templates, and materials owned by Gillman & Co remain the exclusive property of Gillman & Co and may not be reproduced without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Gillman & Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services. Our total liability for any claim arising out of or related to our services shall not exceed the total fees paid by you for the specific service giving rise to the claim in the three (3) months preceding the claim.
9. Disclaimer of Warranties
Services are provided on an "as is" and "as available" basis. Gillman & Co makes no warranties, express or implied, regarding the accuracy, completeness, reliability, or fitness for a particular purpose of our services, except as expressly stated in a signed Service Agreement.
10. Independent Contractor Relationship
Gillman & Co and its team members operate as independent contractors. Nothing in these Terms shall be construed to create an employment, partnership, joint venture, or agency relationship between Gillman & Co and the client.
11. Termination
Either party may terminate services in accordance with the terms outlined in the applicable Service Agreement. In the absence of a specific agreement, either party may terminate services with written notice. Any fees owed for services rendered prior to termination remain due and payable.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Michigan.
13. Changes to These Terms
Gillman & Co reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on our website with a revised effective date. Continued use of our services following any update constitutes your acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Gillman & Co
Michigan, United States
We are happy to answer any questions and look forward to working with you.
Terms & Conditions - the basics
Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.