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Technical Support

Duties are divided up into two main categories:

Engineer at Workstation

Basic Services:

  • Password resets and account access issues
  • Software installation and updates
  • Virtual meeting setup and troubleshooting (Zoom, Teams, Google Meet)
  • Email and calendar technical support
  • Basic audio/video troubleshooting
  • File sharing and cloud storage assistance
  • Printer and peripheral device support
Typing on Laptop

Advanced Services

  • CRM setup and administration
  • Website backend support and maintenance
  • System integrations and automation setup
  • Data backup and security protocols
  • Network troubleshooting and configuration
  • Custom software onboarding and training
  • Workflow optimization using tech tools

Packages Available:

10 hours per month
20 hours per month
40 hours per month
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